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nox NighttimeExpress

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nox NighttimeExpress

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nox NighttimeExpress

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Lothar Rosenkranz
COO of nox NachtExpress

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Christian Pospiech
CIO of nox NachtExpress

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Dr. Carsten Mehler
CEO of nox NachtExpress

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Christian Sporleder
CFO of nox NachtExpress

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Karsten Zastrow
CFO of nox NachtExpress

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Martin Schweizer
Director Sales International & Commercial of nox NachtExpress

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In the 21 branches of nox NighttimeExpress, service clerks take care of customer support on site. They are also responsible for quality management, among other things.

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The nox-App simplifies logistics processes. For example, it gives information on the current status of an ordered and dispatched delivery. Or it can be used to register returns, simply.

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The incoming packages are scanned in the 21 distribution centres, so the continuing progress of the delivery is comprehensible for the customer.

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The delivery process for the packages begins in the late afternoon Sorting and redistribution in the distribution centres continues until well after midnight.

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While the customers are sleeping, there is a flurry of activity in the nox NighttimeExpress distribution centres. The goods must be delivered before work starts.

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The incoming packages are scanned in the 21 distribution centres, so the customer can easily watch their continuing progress.

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After sorting, vans pick up the goods and the deliver them punctually to the recipient’s premises.

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Packages can be bulky, heavy and delicate. When reloading, extreme care and craftsmanship are often required.

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Speed is king: Forklift trucks help to quickly unload and load the transport vehicles and thus reduce downtime.

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About 150,000 packages are transported every night by nox NighttimeExpress. The delivered packages are sorted in the distribution centres according to distribution areas.

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An initial check of the delivered packages is carried out on the loading ramp of the distribution centres. Before distribution, they are then scanned and thus recorded individually.

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In the morning, the customer removes his shipment, which has been delivered in a reusable box, from the nox NighttimeExpress safe (in this instance a “small” size shipment of 275 l).

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